If you need further assistance, please contact us and we will be glad to help you. The download links expire after 10 downloads, to give you ample time to retrieve the files. Please download the files and save them to your computer/device as soon as you can after your order. You can not make copies and distribute them, that is file piracy. The MP3 files of our shows are copyrighted and our terms of use allows you to make copies for personal use only, if you want to burn them to CD, or import them into your media player. In the menu that pops up select unzip/extract/open (your operating system may use one of these terms) to unzip the file and get the MP3 file. You can also select the file and right click on it.

Otherwise, your unzipped folder will most likely be created in the same location as the original. In some cases you’ll be prompted to select a destination for the unzipped folder. To ‘unzip’ your files, simply double-clicking on a file will begin extracting the contents. Your MP3 file downloads are saved as a compressed. If you need further assistance with your downloads, contact us, and we will be glad to assist you. Your download links allow you to download the file(s) 10 times, and will be active for 14 days from the date of purchase. If the files aren’t in those default locations, open your browser preferences to find where your browser saves downloaded files by default.

In Windows, most browsers will save files to the “downloads” folder which you can find inside “my documents.” For Apple devices, the default destination is either the desktop or the “downloads” folder inside your home folder. Pay attention to where you download the files, so you can find them easily. Once the download starts, it’s important that it finishes in its entirety before attempting to open it. Please download your files as soon as you can after completing your order. You can login to your account and go to “Downloads” and your download links will be available there. Your download links will also be available in your store account. When you checkout and complete your order, your download links will be available on the “Order Success” page.

You will have the audio file stored on your device and can play it at any time whether you are online or offline. When you purchase show(s), you will download the audio file(s) once and save them on your computer, phone or tablet. NOTE: Imagination Theatre is not a streaming service.

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